Refund policy

Each bag is handmade & intricately crafted by our artisans. Hence, each item will have slight variations in design & form; they are part of the product & not to be considered a defect.

We apologize, if any product has been delivered to you damaged in transit. In this case,
please email: customercare@thatgypsy.com and send pictures within 24 hours from delivery of the product. After review, an executive will get back to you with options for replacement of product.

Cancellation & Refunds
We regret that it is not currently possible to cancel a confirmed order or avail a refund of any item bought from our Website.